AI Explorer

A central focus of the AI Innovation Center is direct cooperation with industrial companies: Feasibility studies (Quick Checks) and projects to develop initial prototypes (Exploring Projects) of AI applications. In addition, consortium projects and innovation networks are aimed at cross-company exchange.

Development and innovation
Logistics and merchandise management
Marketing and communication
Production and quality management
Administration and organization

Digital integration

A linked knowledge database for the injection molding process is being set up to detect anomalies at an early stage and learn robust parameters. AI optimizes system parameters for new products.

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AI Competence in Customer Support

In the project, potentials for the use of AI in customer service were identified and prioritized to sustainably increase service efficiency through forward-looking planning, intelligent automation, and improved information utilization. Based on a structured analysis, concrete implementation concepts are being developed for the three most promising use cases: social workforce planning, predictive maintenance, and an AI-powered assistance system.

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Planning Bot

The aim is to identify AI applications to improve production program planning. Employees receive training to develop use cases and support implementation.

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